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Frequently Asked Questions
Profile
I forgot my password. How can I reset it?
Track & Stream Guides
What can I track on Spotify and how do I do it?
What can I track on YouTube and how do I do it?
What can I track on iTunes and how do I do it?
What can I track on Apple Music?
Games
What is Heardle?
What is Film Out?
I guessed correctly but did not receive a photocard.
Last.fm / Stats.fm
What is Last.fm or Stats.fm?
How do I connect Last.fm to my Spotify?
How do I connect Last.fm to my Apple Music?
How do I connect Last.fm to YouTube or YouTube Music?
Can I scrobble from other music platforms?
How do I connect my Last.fm / Stats.fm profile to my B-CD account?
Can I connect my Last.fm account to two B-CD accounts?
How do I remove my Last.fm from my B-CD profile?
My recent songs are not syncing or tracking in the B-CD app. What should I do?
Missions
How do I complete Daily Missions?
I have listened to the songs but they're not counted in the daily mission.
I completed all my missions but did not receive a photocard.
How do Team Missions work?
I forgot to claim my reward from yesterday's mission. Can I still claim it?
Playlist Generator
How do I create a playlist using this tool?
I can't create a playlist, it says "Rate is Limited". What should I do?
The Great Lock-In With BTS
What is this and how do I use this?
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